Shipping and Return


When you buy from our site, Violette and John, you acknowledge have read our policy of use. 

Shipping cost

- Delivery Standard Canada Post (2-7 business days): $ 9,99

- Canada Post Xpresspost Delivery (2-3 business days): $ 14

- Priority Canada Post Delivery (2 business days): $ 25

- Free Shipping Canada Post Free Shipping from $ 50 purchase

- International Delivery (5 to 15 business days): 50 $
For international deliveries we reserve the right to refuse your order, you will be reimbursed in this case

Return

For hygiene reasons the sales are Final sales and do can be returnees. Only products defective can be returned, we will a refund or a exchange after inspection of this last. Products must be backed within 14 days, they must be unused and in their packaging original. The shipping costs and handling do are not refundable. We do sums not responsables packages lost or sent to the wrong address. 

We reserve the right to refuse a return or exchange if the merchandise does not meet our return policy. 

Violette and John will reimburse the customer with the same payment method used when of the original purchase price. The returns are facts upon receipt of the goods. You will receive a confirmation by e-mail the when your exchange or return will be carried out. In the case where the goods can only be exchanged, we will refund you.